Solana Beach Firefighter's Association
Efficiency Survey

 

In an effort to provide the highest level of service to the community, the Solana Beach Firefighters are very interested in your opinions of our performance. Although we respond to many kinds of emergencies, you may also encounter us in a variety of non-emergency situations.

We want to learn about your experiences so we can find out what you feel we're doing well plus find out what areas we can improve in our service to you. Please fill out the form below. Your opinions are very important to us.

International Association of Fire Fighters, Local 3779

 

Please provide the following contact information:

Name
Organization
Street address
Address (cont.)
City
State/Province
Zip/Postal code
Country
Work Phone
Home Phone
FAX
E-mail

Date of your encounter:

       

Approximate time of your encounter:

       

How did you encounter the Solana Beach Fire Fighters?

Medical Emergency
Fire Emergency
Hazmat Emergency
Vehicle Accident
Other Emergency
Public Service Call
Fire Inspection
School Presentation
Station Tour
Public Education
Fund Raiser
Community Event
Other

If you chose "Other Emergency" or "Other", please specify here:

Please answer the following questions based on this encounter with the Solana Beach Firefighter.
The ratings below are based on "1" as unsatisfactory and "5" as outstanding.

How do you rate the professionalism of the firefighters?

1 2 3 4 5

How do you rate the service provided by the firefighters?

1 2 3 4 5

How do you rate the personal treatment the firefighters gave you?

1 2 3 4 5

How do you rate the outcome of your encounter with the firefighters, especially in emergency situations?

1 2 3 4 5

How do you rate the knowledge and training of the firefighters?

1 2 3 4 5

What is your overall rating of the firefighters in this encounter?

1 2 3 4 5

Comments

What you have to say is very important to us making this the most important part of our survey. Please enter any comments, observations, or suggestions you have here:



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IAFF Local 3779
Revised: April 06, 2007.

Copyright © 2000-2007. SBFFA, IAFF Local 3779
All rights reserved.